end-user support

icona-1-resizeMaX CODE DOWNLOADING SERVICE
New high-quality releases of its open-source flagship codes are a key output of MaX. The Center offers to all users:
• Downloading of last releases and documentation
• Access to a repository of benchmarks


icona-2-resizeMaX BASIC SUPPORT
MaX ensures basic support for free to all users of its codes:
• Forum/mailing- list support for codes related issues
• Knowledge base navigation
• Forum support for materials science and HPC issues


icona-3-resize MaX HELP-DESK
Direct contact help-desk service for:
• Code utilization (focus on performances and HPC optimization)
• Input preparation and output
• Code personalization (small modifications)


icona-4-resizeMaX ADVANCED SUPPORT
Direct contact help-desk service dedicated to HPC users (specifically for submission proposals):
• Specific technical issues (scaling, CPU and memory requirements)
• Guided choice of appropriate codes for specific research context


icona-5-resizeMaX ADVANCED CONSULTING
Dedicated on site advanced consulting focused on industrial needs:
• Scientific case, workflows definition
• Dedicated code development
• Code porting
• Full support to complex research issues


icona-6-resizeMaX DEDICATED TRAINING
Education and training initiatives
• Schools and Courses organization
• Specific modules
• Training trough research in MaX Labs
• Dedicated courses and tailored programs


icona-7-resizeMAX FORGE ENVIRONMENT (PLANNED)
Access to a ‘MAX forge’ environment to all developers of scientific software in the field